Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Personal Information: Name, email address, phone number, and mailing address when you fill out contact forms or reservation requests.
• Communication Data: Messages, inquiries, and correspondence you send to us through our website or email.
• Transaction Information: Details about puppy purchases, deposits, and payments.
• Usage Data: Information about how you interact with our website, including pages visited and time spent on site.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process puppy reservations and coordinate adoptions
• Send updates about available puppies and our services
• Arrange shipping and delivery of puppies
• Improve our website and services
• Comply with legal obligations
• Maintain records for health guarantee purposes

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party services that help us operate our business, such as email services and payment processors
• Shipping Partners: Pet transport services when arranging puppy delivery
• Legal Requirements: When required by law or to protect our rights

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure handling of all communications and stored data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve our website functionality

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

6. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party services you visit.

7. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Object to certain processing of your information

To exercise any of these rights, please contact us using the information below.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: